FAQ

General Questions about Orders (4)




What is your turnaround time?

Our turn around time is below:

  • Stock Signs/Alberta Infrastructure Road and Construction Signage, depending on the quantity, turnaround time can be 1 to 3 business days. ( without rush fee)
  • Our normal turnaround time is 7 – 10 business days
  • Custom Built Signage ie. formed lettering, 15+ business days
  • Promotional Items: 10-15 Business days

If you require your product faster, we can offer a rush service, however there will be a convenience charge applied.

Large Format Printing and large quantity orders may also take 10-15 business days depending on the order; your sales consultant will advise this when the estimate is complete.

Turnaround time is from the receipt of a signed artwork proof which will be sent 24-48 hours after the estimate has been paid for/PO# received. 

Do you ship products to us or do we pick them up?

We do not do delivery. We contact you when your orders are ready. Please come and pick them up at our shop. Please see the map of our shop location.

Do you open on weekends?

We open Saturdays from 8am to 2pm. We close on Sundays and Holidays. 

Can you do a rush order?

Yes we can. Turnaround will be depending on the size of your orders. Smaller orders can be completed within 24 to 48 hours and larger ones might take longer. Rush charge will be added to your order. Please contact us for further details.